We are exclusively available to our customers via our online shop or
within our Thirns treatment rooms. Unlike other skincare brands we have
no middlemen to pay, our hand-crafted products are exceptional in their
price, vitality and delivering results. Without having to pay a
middleman we can include more of the prized, powerful active botanical
ingredients in every jar of Thirns skincare.

All Thirns products are gentle on skin and pH-balanced, making them
suitable for all skin types. Our formulas have been developed to address
the needs of the skin as they evolve through time, from dehydration and
sensitivity to loss of firmness, fine-lines, and wrinkles.

We always recommend that you discuss adapting your skincare regime
during pregnancy with your GP or Midwife. It is important to note that
Thirns does not formulate with retinol or any of its derivatives, which
are not recommended for use during pregnancy.

Whilst we have taken the utmost care to develop formulas that are gentle
on skin, our products aren’t hypoallergenic. Please see each of the
products allergen declaration to assess if the product will be suitable
for your skin type.

Thirns entire product range is free from parabens and sulphates. Why?
Whilst sulphates and their derivatives are used to create a lather to
remove dirt, oil and impurities, they can sometimes cause sensitivities
in skin.

Every Thirns product contains a minimum of 94% naturally derived
ingredients. Thirns products are free from parabens, sulphates, PFAS,
PEGs, silicone, petrochemicals, heavy-metals, and plastics.

No. Thirns products do not contain any perfume or artificial fragrances
of any kind. All our products are only naturally scented with allergen
tested premium quality organic essential oils.

Yes, Thirns skincare formulas are free from toxic ingredients. There are
strict rules and regulations surrounding cosmetics in the UK. Thirns is
fully compliant with the UK’s Cosmetic, Toiletry and Perfume
Association (CTPA) rigorous guidelines. Compliance is mandatory in the
UK and Thirns strictly follows those directives, meaning our products
and the ingredients used in our formulas are safe. If you wish to learn
more about ingredients in cosmetics in general, please take a look at
the CTPA’s website: https://www.ctpa.org.uk/confidence-in-cosmetics

At Thirns, we never test our products on animals or use ingredients
tested on animals. We are fully committed to producing cruelty-free
products and removing any harm to animals from our supply chain. We
investigate all our product suppliers to ensure that they are compliant
and supportive of this most important part of our ethos. We are also
equally vigilant about responsible sourcing to ensure as far as we can
reasonably determine that the ingredients, we use are not based on child
labour, exploitation of subject populations, gender or religious
groups.

Yes, Thirns products are plant-based. We do not use animal or animal-derived ingredients in our formulas.

At Thirns, we are continuously exploring ways to reduce our ecological
impact and carbon footprint. Our bottles, jars and lids are crafted from
glass which is 100% recyclable. Once your product is finished, simply
rinse the glass container, and recycle it with your standard glass
recycling system. Our unit cartons are made from FSC-certified board and
are 100% recyclable. They are printed with vegetable-based inks and
water-based coatings which have a reduced environmental impact.

Thirns is a British born brand. Our formulas are rooted in the UK, with
products tested, developed and handmade in Bath, Somerset. We are
continuously exploring British botanicals and ingredients, and when we
identify them, we make it a priority to champion them in our products.

All cosmetic products need to be used by a certain period after the
first use. This is indicated by the PAO (period after opening) symbol –
an open jar with a number inside, which you’ll find on our packaging and
unit cartons. For example, ‘9M’ indicates you should use the product
within 9 months of opening, after which the quality of the product will
deteriorate. Always make sure to store your products in a cool area,
away from light and humidity to increase their longevity.

Our ingredient lists are all readily available on our website and can be viewed directly on each product page.

Every Thirns skincare products are rigorously tested for stability,
resistance to microbial contamination and degeneration, safe application
and storage. All our safety warnings and allergen declarations are
based on the results of these tests. Details of which are contained in
the appropriate Cosmetic Safety Report which is generated for each
product and uploaded to the UK Government Portal registering cosmetic
products approved for sale. All these tests and reports are conducted by
one of the UK’s leading independent laboratories for cosmetic product
testing.